Privacy Policy

General
DIALMYCA PRIVATE LIMITED has a brand name, OneZed. This is held by Sujit Bala, who is the beneficial owner and first director of DialMyCA Private Limited. DIALMYCA PRIVATE LIMITED (Brand: OneZed) is already registered as a trademark via application no. 6338507, class-35, MSME No. UDYAM-WB-10-0007960. This is a fintech solution provider, which provides all types of financial services like bill payment, recharge, rail, air, and bus ticket booking, etc. DIALMYCA PRIVATE LIMITED (Brand: OneZed) is committed to protecting their users' privacy or their personal data. Here we explain in our privacy policy how we collect, use, and share users' personal information when they provide their personal details for the use of our services.

Our team will not sell, share, or rent your private data to any third party or use your mobile number and email ID for unsolicited emails and/or SMS. Any emails and SMS forwarded via email will be in reference to the source of agreed offerings and merchandise and this Privacy Policy. We reserve the right to communicate your private data to any third party that makes a legally compliant request for its disclosure.

Users Information Collection

When any user wants to use our services, they need to register on our platform and provide the following details:

Services Provided on Our Platform

Personal Information

Users' personal information consists of all data that may be related to a specific user, such as their name, location, email ID, mobile number, credit card number, cardholder name, card expiry date, data about their mobile phone, data card, electricity connection, DTH provider, and any other information freely given by the user in relation to availing any of the services on DIALMYCA PRIVATE LIMITED (Brand: OneZed).

When you browse through DIALMYCA PRIVATE LIMITED (Brand: OneZed), we may also acquire data related to your mobile/tab tool information, your area, and host from which you access the internet, the Internet Protocol (IP) address of your device, or the Internet Service Provider (ISP).

Use of Personal Information

DIALMYCA PRIVATE LIMITED (Brand: OneZed) uses users' information to process transactions and provide a better experience when using our services. We want to improve our services, develop new features, and conduct analytics using user information. We also send updates, promotions, and other communications related to our services to the user.

DIALMYCA PRIVATE LIMITED (Brand: OneZed) has developed a highly secure app for their users. Users can use our services securely and protect their personal information easily. While we strive to protect the absolute security of user information, no data transmission over the internet is fully secure. We do not sell users' personal information to any third-party platforms. We only share user information with service providers as necessary.

Cookies

A "cookie" is a small piece of data sent from an internet server to a web browser. DIALMYCA PRIVATE LIMITED (Brand: OneZed) uses cookies and tracking technology based on the features offered. No private data can be accrued through cookies and different tracking technologies.

Prominent Disclosure Request for Access to User Location and Contact List

DIALMYCA PRIVATE LIMITED (Brand: OneZed) will access users' mobile locations and their contact lists to enhance their experience on our platform. These details will help users easily recharge and send money to their contacts.

External Links to Other Websites

Our platform does not contain hyperlinks to other websites or external resources. We provide only relevant content on our platform.

Users Can Review, Change, and Access Their Profile

Users who register on our platform and want to update or change their registered details, such as their name, date of birth, mobile number, email ID, bank details, etc., can easily do so on our platform. We will access and retain details of their old and new data as provided on our website.

User Rights

DIALMYCA PRIVATE LIMITED (Brand: OneZed) committed to protecting their users privacy or their personal data on our platform. We are providing the facility to our users; they have rights to access their personal details, and they can edit, correct, or delete their personal details easily from our platform.

Notification of Changes in Privacy Policy and Terms and Conditions

We may change our privacy policy and terms and conditions from time to time according to updates in our features. We will notify users of these updates and post them on our platform. We advise users to remain active on our platform and check for updates regularly.

Contact Us

The DIALMYCA PRIVATE LIMITED (Brand: OneZed) support team is here to help their users with any questions or concerns that they may have. Our support team is available all-time 24/7 for their users; they can reach out to us anytime, and they can easily connect with us through our contact details, our contact number (8100013323), and our email address, support@dialmyca.com.

Office Address

(DIALMYCA PRIVATE LIMITED) - PS Srijan Corporate Park, Unit No-406,4th Floor,Tower-2,Plot No-G-2, Block-GP, Sector-V, North 24 Parganas, Salt Lake, Kolkata - 700091, West Bengal